EXOTICA PLANTS IMPORT INFO
EXOTICA PLANTS IMPORT OCTOBER 2021
Expected Arrival. : Late Oct/early Nov. We will keep our customers up to date with shipment info. If you have ay question please let us know. Thanks All!
We LOVE importing the latest hybrids and species cultivars from the world’s greatest Nepenthes Nursery, Exotica Plants (EP) in Australia! For those of you who aren’t familiar, EP is the world leader in Nepenthes hybridization. For the past 30+ years, they have supplied the world with the latest in Nepenthes hybrids and species cultivars. They selectively breed for size, color, and vigor. The Exotica Plants Import is the most exciting Nepenthes event of the year and not to be missed if you are obsessed with Nepenthes! Expect huge specimen plants, rooted cuttings of rare stock, and the latest hybrids. Unlike most suppliers selling plants from TC, Exotica's stock is all seed-grown. This gives collectors a chance to own something unique. We are very proud to be your exclusive supplier!
HOW DO I JOIN THE IMPORT?
The import process is pretty straight forward. We will post the available plants on our site under the tab EXOTICA PLANTS PRE-ORDER in the main menu. Our customers will add plants to their cart and checkout as usual. It’s that easy.
We send our customers the latest info and keep you informed on all critical dates, such as when the import ships out to us and you.
HOW DO I CHECKOUT?
We suggest multiple small orders. Just because a plant is in your cart doesn't mean it's safe, whoever checks out first will acquire the plant(s). Our site will refund additional shipping. When we say the pre-order is intense, we mean it! There is no app we can use to help with amount of growers clicking on the same products when trying to purchase plants! It cannot process who clicks first, so it just gives it to the first to checkout. We literally have hundreds of people from all over the country in a craze trying to get what they can. We suggest having a cup of coffee and ready 5 minutes before our catalog opening:)
NOTE: Due to the high volume of traffic, our website can experience issues. Although it has gotten a lot better, there are hundreds of collectors on our site at once trying to click and purchase the same plants. We always suggest placing multiple smaller orders. Shipping is automatically refunded.
WHAT IF I DECIDE I DON'T WANT MY ORDER?
Please understand it takes a lot of time and energy to run a successful pre-order, especially with the amount of orders we get! Customers can cancel items as long as the import is live. To keep things organized, we ask that all order choices are final by the time the list closes. Failure to do so will effect your import privileges.
PLANT SIZES AND PRICING.
Once the plants arrive, we repack and ship them immediately. Typically, we charge a base shipping fee of $12.99. Most orders are covered by this. For larger orders that exceed the base charge, we will send you an invoice for the additional shipping fees after they leave our facility. Some customers order 10+ specimens and the shipping can be quite hefty.
WHAT ARE MY SHIPPING OPTIONS?
DUE TO COVID-19 USPS IS EXPERIENCING DELAYS. WE CAN ONLY GUARANTEED LIVE ARRIVAL WITH EXPRESS SHIPPING OPTIONS.
Our most popular shipping option. This method takes 2-3 business days and is insured for $50. As USPS does not guarantee this service, we are not responsible for the package once it leaves our hands. We highly suggest additional insurance for larger orders over $200. Send us an email request titled ‘INSURANCE,’ and we will invoice you for the extra cost. This method is usually good during our spring (Feb/March) import, but risky in fall (Sep/Nov), especially around the holidays.
We recommend this option when you’re importing a bunch of rare plants from overseas. This option usually takes 1 day to arrive after they leave our facility. This service is guaranteed by USPS and comes with $100 insurance. Express is worth the extra cost and security. Customers who place larger orders that exceed our base charge of $38.00, will be sent an invoice after we ship. We appreciate all payments made within 48 hours.
Please leave let us know if you'd like Fedex in the order notes. We are working on installing this option at check out.
WHEN CAN I EXPECT MY ORDER?
Exotica usually ships out roughly 3-6 weeks after we place our order. We kindly ask for your patience as EP carefully packs and ships thousands of Nepenthes. They do an awesome job and worth the wait. The plants are a little bigger by then;)
Our customers are updated along the way. Once EP ships out, it can take 7-10 days to arrive, depending on customs. When we receive the import, we will immediately pack and ship the plants. Tracking numbers will be added to all orders. We make announcements along the way.
WHAT DO I DO ONCE I RECEIVE MY ORDER?
BASIC NEPENTHES ACCLIMATION KNOWLEDGE IS ADVISED.
Once the plants arrive, unpack them and immediately pot them up. We like to use a 50/50 mixture of long fiber sphagnum and perlite. Give them a thorough watering with RO or distilled water and keep the humidity very high. At this time, we suggest keeping them in slightly lower light levels for a couple days until they settle in. It’s common Nepenthes to lose their pitchers during shipment. If you have any concerns, please reach out to us!
Exotica’s plants are the jewels of the Nepenthes world, and we look forward to getting you addicted! See you during our next import!
– Team Redleaf -